Contact Us

Applying for a Warm Front Grant

or call 0800 316 2805

It’s quick and easy to apply and you could receive a grant of up to £2,700, or £4,000 if your home needs oil central heating.

Thousands of people receive Warm Front improvements every year and grants are available in all areas of England. Many customers write to tell us how happy they are with the improvements that they have received.

“My energy bills really have shot up over the last year or so, and you start to wonder whether anybody is out there to help you. Warm Front has saved me money when I needed it most, and I can afford to have the heating on through the winter without worrying when the bill comes in.” Mrs G, Liverpool.         

Benefit Entitlement Check

To find out if you qualify for additional benefits, and possibly a Warm Front Grant, please contact the Benefit Entitlement Check team on telephone: 0800 072 9006 or email: bec@eaga.com

Please contact us as soon as possible regarding any concerns you have. Usually a member of our Customer Services team at our Customer Service Centre can resolve any issues you may have. You can contact them on 0800 316 6011.

However if you are unhappy with the resolution provided by them, please e-mail customer.response@eaga.co.uk or write to Customer Response team at eaga House, Archbold Terrace, Jesmond, Newcastle Upon Tyne NE2 1DB.

The team are keen to hear from you to ensure our customers receive the best possible Warm Front experience.