Contact Us

Applying for a Warm Front Grant

or call 0800 316 2805

It’s quick and easy to apply and you could receive a grant of up to £3,500, or £6,000 if your home needs oil central heating.

Thousands of people receive Warm Front improvements every year and grants are available in all areas of England. Many customers write to tell us how happy they are with the improvements that they have received.

“My energy bills really have shot up over the last year or so, and you start to wonder whether anybody is out there to help you. Warm Front has saved me money when I needed it most, and I can afford to have the heating on through the winter without worrying when the bill comes in.” Mrs G, Liverpool.       

If you would like to give us some feedback, or have any concerns or queries about your application please contact us;

Email: customer.management@eaga.com

Address: Eaga plc, Customer Management Team, FREEPOST NEA12054, Newcastle upon Tyne

Warm Front Customer Promise - Handling Complaints [pdf]

Warm Front Customer Charter [pdf]

The team are keen to hear from you to ensure our customers receive the best possible Warm Front experience.

Benefit Entitlement Check

To find out if you qualify for additional benefits, and possibly a Warm Front Grant, please contact the Benefit Entitlement Check team on telephone: 0800 072 9006 or email: bec@eaga.com

Warm Front Literature

A selection of Warm Front LIterature is also available to download in the Partner Information section.